Jack Vettriano Publishing Limited provides access to the Jack Vettriano website, www.jackvettriano.com, and sells selected products to you subject to the conditions set out on this page.

Please read these conditions carefully before using the Jack Vettriano website. By using the www.jackvettriano.com website, you signify your agreement to these conditions.

Jack Vettriano Publishing Limited reserves the right to refuse access to the on-line purchasing facilities offered on the website, edit or remove products, or cancel orders at our discretion. Any cancelled orders will not incur any cost to you.

You understand that you, and not Jack Vettriano Publishing Limited, are responsible for all electronic communications and information sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website in any way that may be deemed fraudulent or be unlawful in any other way.

PRIVACY

Please read our Privacy Policy Notice to understand our policy.

OUR CONTRACT WITH YOU

When you place an order to make a purchase from us, we will send you an email acknowledging receipt of your order.

Your order at this point in time represents an offer to us to purchase a product which is then accepted by us when we send you an ‘Order Confirmation’ email.

Within one working day of receipt of your order we will contact you either by telephone or email to advise and discuss delivery of your order. Our acceptance of your order is complete once we have sent you an ‘Order Confirmation’ email. Any products on the same order that we have not confirmed in an ‘Order Confirmation’ email do not form part of that contract.

RETURNS

Please read our Returns Policy, which applies to products purchased from us using the website. Customers in the European Union are entitled to a statutory cooling-off period of seven business days. Details of this statutory right and an explanation of how to exercise it are available in the Returns Policy.

PRICING & AVAILABILITY

We aim to hold all mounted prints or unmounted posters in stock for despatch usually within 5 working days of confirming you order.

Orders for framed posters or prints are framed to order and these will be despatched within 28 days of your order being confirmed. You will be kept advised of the process of your order but you may contact us at any time for a status update by emailing us at info@jackvettriano.com.

CUSTOMS CHARGES

If you are ordering goods for delivery outside of the UK, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be borne by you. It is accepted by you that Jack Vettriano Publishing Limited has no control over additional charges in relation to customs clearance. We recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your on-line order. You will be the importer of record and responsible for any import VAT and duty that may be borne. In addition, any charges for import clearance will be borne by you, the customer.Please note that when shipping goods from the UK, shipments may be subject to opening and inspection by customs authorities. In respect of all goods dispatched to you to an address outside of the UK, you are deemed to be the importer of the goods and must therefore comply with all the laws and regulations of the country into which the goods are being delivered.

Errors & Omission Excepted (E & OE)

Despite our efforts, it is possible that occasionally products on our website may be mis-priced. All prices are verified when we confirm your order. If a product’s correct price is lower than the stated price, we will charge you the lower amount. If a product’s correct price is higher than our stated price, we will, at our discretion, confirm your order at the lower price, contact you for instructions before confirming your order, or cancel your order and notify you of the cancellation.

Children

Jack Vettriano Publishing Limited do not sell products for purchase by children. We do sell products that may be purchased for children by adults. If you are under 18, you may purchase from this website only with the involvement of a parent or guardian.

Events Beyond Our Reasonable Control

Jack Vettriano Publishing Limited will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Alterations and Amendments

We reserve to right to make changes to our website, policies and these Conditions of Use and Sale at any time. If any of these conditions is deemed for any reason unenforceable, that condition will be deemed severable and will not effect the validity of any remaining conditions.

Law

All contracts between you (the buyer) and Jack Vettriano Publishing Limited (the seller) shall be governed by the laws of Scotland. You agree, as we do, to submit to the jurisdiction of the courts of Scotland.

Our Details:

Jack Vettriano Publishing Limited Company Number: SC492628

Registered address: 3 Hanover Court, Glenrothes, Fife KY7 5SD